Shipping options, estimated delivery ranges and charges depend on the destination, order and service available. The current options are shown at checkout.
How delivery works
1. Order processing
After payment is confirmed, the order is prepared for dispatch. Processing time is separate from carrier transit time.
2. Dispatch and tracking
When tracking is available, a dispatch email provides the carrier link and tracking number.
3. Delivery
Carrier scans and delivery estimates can change because of customs, weather, peak periods or local conditions.
Rates and destinations
Enter the delivery address at checkout to see available destinations, services and charges. We do not promise a destination or delivery service until it appears at checkout and the order is accepted.
Customs and import charges
International orders may be subject to duties, taxes, brokerage or import requirements imposed by the destination. Unless checkout states otherwise, these charges are the recipient's responsibility.
Address problems and delays
Review the address before placing the order. Contact us immediately if a correction is needed, although changes cannot be guaranteed after fulfillment begins. If tracking is delayed or marked delivered but the parcel is missing, check with household members and the local carrier before contacting support.